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Succeeding at Planning: Results from a Survey of Higher Ed Leaders

Our analysis of the survey results revealed Seven Factors that are closely related to overall success in planning. The challenge to college and university leaders is to translate this understanding into specific action that will enable further develop a planning culture at the institution.

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Customer-Driven Strategy

At age 52, Amazon CEO Jeff Bezos is worth $66.5 billion and recently surpassed Warren Buffet as the third richest person in the world. His fortunes have come largely from Amazon, which he founded in 1994. Today, Amazon has revenues of over $200 billion and is currently one of the largest retailers in the world despite having no physical stores. At the center of this growth is Bezos’ relentless focus on customer strategy.

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The Important Role of Nonprofits

BSG looks at the role of nonprofits. Independent Sector says that Michigan has roughly 50,000 nonprofits representing 440,000 employed people (10% of the workforce), $16 billion in annual wages, $133 billion in annual revenue, $179 in total assets held, and $108 billion in annual economic activity.

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